We will not charge a restocking fee for returned items. This refund only includes the total of goods sent not the delivery charge. Any refunds will be issued once we have received the goods, in there original condition. We suggest for your own protection you use 1st class registered post. If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to: ReturnsĪny unwanted items must be sent back at the customer's expense in original packaging and condition. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. If you are ordering goods that are out of stock we will dispatch them when they are received from our supplier. Dimensions and weights are only approximate, as are colours. This may be changed during the checkout, click on delivery address to edit.Īll information provided on the products on this website is intended as a guide only. We will only deliver goods to the address on the order. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays morning, Saturday and "next working day" deliveries are optional and will also incur additional charges, please contact before buying for a quote on postage if any of these apply to you.
All quoted delivery prices are for most UK Mainland addresses. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred. If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. Smaller items will be despatched either by Royal Mail 1st Class or a recorded service value dependant. Large items orders weighing over 2kg will usually be sent on next day delivery requiring a signature upon delivery. Bulky items over the value of £60 will be sent via Fedex or ParcelForce Next Day courier service.ĭelivery is charged as priced on each order. We post up to 12.30pm each day, if you require next day delivery for a delivery please call the shop to make sure this can be done.
Last delivery for Christmas will be orders by 12 noon on the 22nd December.
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